Privacy Policy

Who We Are

We are Wagtail Equine Therapy CIC, a community interest company offering equine-assisted therapy services.

Our website address is: https://wagtailequinetherapycic.co.uk
You can contact us at: info@wagtailequinetherapycic.co.uk
Our postal address is:
Wagtail Lane, Craghead, Stanley, DH9 6FF, United Kingdom

What Personal Data We Collect and Why

Contact Forms

If you contact us via a form, we collect the information you provide (such as your name, email address, and message) to respond to your enquiry. This data is not used for marketing purposes unless you explicitly opt in.

Comments (if enabled)

If you leave a comment, we collect the data shown in the comment form, your IP address, and browser user agent string to help with spam detection.

Cookies

We use cookies to enhance user experience, such as remembering login details or preferences. You may opt in to saving your name, email address, and website in cookies when commenting. These cookies last for one year.

Additional cookies are set for:

• Logged-in users (to manage sessions and screen preferences)

• Editors and authors (to store recently edited post IDs)

• Temporary testing of cookie acceptance (discarded when the browser is closed)

You can control cookies through your browser settings.

Media

If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors may download and extract this data.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content such as videos, images, or maps. Embedded content behaves in the same way as if you visited the other website. These external sites may collect data, use cookies, and track your interaction with the content, especially if you are logged into those services.

Legal Basis for Processing

Under the UK GDPR, we process your data based on one or more of the following:

• Consent – when you actively agree, for example by submitting a contact form

• Contract – where we need your data to provide you with a service

• Legitimate interests – to operate our website and respond to enquiries

• Legal obligations – where applicable, such as data retention for legal compliance

Who We Share Your Data With

We do not share your personal data with third parties unless necessary for website functionality, such as spam filters, or required by law.

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely for follow-up moderation.

If you submit an enquiry via our contact form, we may keep the message for up to 12 months, unless required for longer for legal or business reasons.

Registered user data, if applicable, is stored in user profiles and can be edited or deleted by the user or site admin at any time.

What Rights You Have Over Your Data

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of data processing

• Withdraw consent where applicable

• Lodge a complaint with the UK Information Commissioner’s Office

To exercise any of these rights, please contact us at info@wagtailequinetherapycic.co.uk

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service such as Akismet or similar. Other service providers, such as our website host or email provider, may have access to data purely for the purpose of delivering our services securely.

Data Security

We implement appropriate security measures to protect your data, including HTTPS encryption and secure access controls. However, no system is completely foolproof, so please contact us if you believe your data may have been compromised.

Updates to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

If you would like a version of this policy in plain text or large print, please contact us.